How do I make my own design?

It’s easy! Go to the design tool and upload your image from either your laptop or the web. It’s fun and easy to use while creating your custom phone case that is uniquely you! Get Started Now

Is it possible to have multiple pictures on one case?

Yes!  The design tool supports up to five images.   You can position them however you want on the case and even change the background color/design of the case.   Finally, if you want…you can add some text to create your own message about the design.    Check out the cases we designed using the tool to give you an idea of the possibilities…..

What are file requirements for uploading my own art or photo?

We recommend using images at 300dpi to achieve the best results and 2,275 x 1,520 pixels to make sure your print area is covered.

When will my order ship?

We aim to ship all orders within 2-4 days of receiving an order. From there, we use standard shipping methods utilizing national carriers in each country.   Shipping time vary per region.  Expedited shipping is also available in the U.S. Please see shipping details for estimated delivery times.  Read more about Shipping

Do you ship internationally?

Yes we do! We offer FREE SHIPPING WORLDWIDE.  Read more about Shipping

What payment methods are accepted?

We accept all major credit cards.

Is it secure to buy something thru Urbane Mobile website?

YES! We take security very seriously, so we use the most trusted payment gateway with the latest in encryption technology to make sure our customers payment information is kept safe and secure.

What is your return policy?

We want our customers to be happy with their purchase. If you are not happy with your purchase, please email us to explain why you are not happy with your case at support@urbanemobile.com within 10 days of your order being received. Please note we offer replacements for exact same case with the same image. Once we have confirmed we can accept your return, we will issue you an authorization number and shipping details.  Read our Return Policy.

What makes your phone covers different from others?

Our cases are manufactured in the US and UK. We use an advanced printing technology that embeds the images in the case….we don’t use stickers! This quality process produces a very durable, long wearing case that is both beautiful and protects your phone or tablet from the daily mishaps that we all experience.

"How do I make my own Samsung phone case?"

Creating your own Samsung phone case has never been more fun and more easy. Use Urbane Mobile’s case designer to create custom phone cases for Galaxy S4, S5 and other Samsung mobile devices.  Lets begin with selecting the case type, we offer snap cases and tough cases for Samsung smart phones. Then use our customization tool to personalize, the possibilities are endless! Read more about making custom Samsung phone cases with Urbane Mobile.

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